Privacy Policy

Last Updated: August 15, 2023

1. Introduction

Welcome to Salvatore Pizza ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at salvatorepizza.com, use our mobile application, place an order, or interact with us in any other way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address, including delivery address
  • Payment information (credit card numbers, billing address)
  • Order history and preferences

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Usage data (such as pages visited, time spent on the site, and links clicked)
  • Cookies and similar technologies

3. How We Collect Information

We collect information from you in the following ways:

3.1 Direct Collection

Information you provide to us directly when you:

  • Create an account on our website or mobile app
  • Place an order for delivery or pickup
  • Subscribe to our newsletter
  • Fill out a contact or feedback form
  • Participate in surveys, promotions, or contests
  • Communicate with our customer service team

3.2 Automated Collection

Information collected automatically when you use our services:

  • Through cookies and similar tracking technologies
  • Through server logs and analytics tools
  • Through mobile device identifiers and location services (when permissions are granted)

3.3 Third-Party Sources

We may receive information about you from third parties, such as:

  • Social media platforms when you connect to our services through them
  • Payment processors who facilitate your transactions with us
  • Delivery partners who help fulfill your orders
  • Marketing and analytics providers

4. Use of Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly.
  • Preference Cookies: Allow the website to remember choices you make and provide enhanced features.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

4.2 Managing Cookies

You can control and manage cookies in various ways. You can:

  • Adjust your browser settings to refuse cookies or alert you when cookies are being sent
  • Use our cookie consent tool to customize your preferences
  • Opt out of certain third-party analytics cookies through their respective opt-out mechanisms

Please note that disabling certain cookies may impact the functionality and features of our website.

5. How We Use Your Information

We use the information we collect for the following purposes:

5.1 To Provide Our Services

  • Process and fulfill your orders
  • Create and maintain your account
  • Process payments and prevent fraud
  • Provide customer support and respond to inquiries
  • Coordinate delivery of your orders

5.2 To Improve Our Services

  • Analyze usage patterns and trends
  • Diagnose technical problems
  • Enhance and personalize your user experience
  • Develop new products, services, features, and functionality

5.3 For Marketing and Communication

  • Send promotional emails and newsletters (if you have opted in)
  • Provide information about special offers and events
  • Deliver targeted advertisements based on your preferences
  • Manage our loyalty program

5.4 For Legal and Operational Purposes

  • Comply with legal obligations
  • Enforce our terms and conditions
  • Protect against fraudulent, unauthorized, or illegal activity
  • Maintain the security of our services

6. How We Share Your Information

We may share your information with the following categories of third parties:

6.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Delivery partners
  • Cloud hosting and storage providers
  • Customer support services
  • Email and communication platforms
  • Analytics and marketing services

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

6.2 Business Partners

We may share information with business partners who offer products or services in conjunction with us, such as promotional partners or loyalty program partners.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.4 Business Transfers

If Salvatore Pizza is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

6.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Some of the security measures we employ include:

  • SSL/TLS encryption for data transmission
  • Secure storage of payment information
  • Regular security assessments
  • Access controls and authentication procedures for our staff
  • Regular backups and data recovery procedures

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request that we correct inaccurate or incomplete personal information.
  • Deletion: The right to request that we delete your personal information in certain circumstances.
  • Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: The right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8.1 Email Marketing

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.

8.2 Account Information

You can review and update your account information by logging into your account on our website or mobile app. If you wish to deactivate your account, please contact us directly.

9. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us.

10. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete certain personal information we have collected
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in the "Contact Us" section.

Additionally, under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.

11. International Data Transfers

Salvatore Pizza is based in the United States, and the information we collect is governed by U.S. law. If you are accessing our services from outside the United States, please be aware that information collected through our services may be transferred to, processed, stored, and used in the United States and other jurisdictions. By using our services, you consent to the transfer and processing of your information in the United States and other jurisdictions, which may have different data protection rules than those of your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Salvatore Pizza
379 Bernhard Landing
Carterchester, PE J5M7B7

Email: privacy@salvatorepizza.com

Phone: +1 (442) 949-3781

We will respond to your request within a reasonable timeframe.